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6 Feb, 2025

Technical Support Knowledgebase Articles

How to reset a password for Admissions Manager or the Connect portal Error 0 in Admissions Manager

Authentication Services error in Admissions Manager How to Restart the Wrapper Service

What to do with an exam freeze What to do with a same day registration

Candidate’s name not in Admissions Manager Remote Maintenance Agent (RMA) is not running

Exam in Scheduled Status How to schedule a TDFT such as a certification exam

No score report printed at the end of exam What to do if a candidate abandons their exam

How to start a Manual Update How to install the VUE Testing System

How to schedule TDFT's for annual check of internet connection VUE Testing System software update guide