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Welcome to Pearson VUE knowledgebase
25 Sep, 2020
Pearson VUE Knowledgebase Articles
How to
reset a password
for Admissions Manager or the Connect portal
Error 0
in Admissions Manager
Authentication Services error
in Admissions Manager
How to
Restart the Wrapper Service
What to do with an
exam freeze
What to do with a
same day registration
Candidate’s name
not in Admissions Manager
Remote Maintenance Agent (
RMA
) is not running
Exam in
Scheduled Status
How to
schedule a TDFT
such as a certification exam
No score report
printed at the end of exam
What to do if a
candidate abandons their exam
How to start a
Manual Update
How to
install the VUE Testing System
How to schedule TDFT's for
annual check of internet connection
VUE Testing System software update guide
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