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Candidate name/appointment not showing in Admissions Manager

Article ID: 20
Last updated: 22 Jan, 2021

This common issue can usually be resolved by these steps.

1.  Click on todays date on top of the schedule grid.

2.  Press the "Refresh" button at the bottom right of the window

3.  Run RMA and repeat the above steps.

4.  Call the Program Coordinator number and make sure there is an appointment for today and your site.

5.  If the Program Coordinator confirms there is an appointment, repeat step 3.

6.  Call Site Tech Support for help with RMA if the appointment still will not show in Admissions Manager.

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Article ID: 20
Last updated: 22 Jan, 2021
Revision: 4
Comments: 0