https://pearson.makekb.com/ https://pearson.makekb.com/entry/22/ Quick Install Guide Registration Manager Admissions Manager Delivery Manager Site Manager User Management How to install VUE Testing System video - Part 1 How to install VUE Testing System video - Part 2 Pixel upgrade Manager ... Mon, 15 Dec 2025 16:01:27 -0600 https://pearson.makekb.com/entry/18/ This information covers nearly all destinations VTS will need to communicate with to give exams The following ports, IPs, and domains are required for VTS to function: We use Ports 443 and 80 Ports 80 and 443 must be open for full outbound... Tue, 22 Apr 2025 13:04:10 -0500 https://pearson.makekb.com/entry/25/ Note: This issue was resolved in a Windows Defender update released on 12th February 2025. Please ensure you have downloaded all available Windows and Microsoft Defender updates as your first troubleshooting step before attempting any other steps... Tue, 25 Mar 2025 07:19:19 -0500 https://pearson.makekb.com/entry/24/ Server Scenario Workgroup Scenario Vue Testing System Software Computer Roles: Server Role (Computer with the Vue Share Folder and VueApplicationWrapper service listed in Services, to view services... Fri, 08 Dec 2023 15:24:25 -0600 https://pearson.makekb.com/entry/23/ Many exams delivered through Pearson VUE have specific internet connectivity requirements. To determine whether your test center qualifies to deliver these exams, you must run the following test driver functionality tests (TDFTs): ... Tue, 13 Dec 2022 14:54:47 -0600 https://pearson.makekb.com/entry/14/ How to Install the VUE Testing System Two documents exist to guide you through the process of installing the Pearson VUE Testing System at your site. The document most often used is the Quick Install Guide which can be found at Pearsonhelp.com... Wed, 19 Oct 2022 12:26:46 -0500 https://pearson.makekb.com/entry/17/ How to Schedule a TDFT such as certification exam (https://vss.pearsonvue.com/TemporarySpaceForFiles/VUESupportServices/VSSUserFiles/Scheduling%20Certification%20Exams%20and%20TDFTs%20A4.pdf) Once each year Test Administrators at your site will... Tue, 18 Oct 2022 17:12:07 -0500 https://pearson.makekb.com/entry/4/ How do I reset/unlock my VTS password? There are multiple locations with links to reset your password for the VUE Testing System. The same password is used for Admissions Manager, Registration Manager, Delivery Manager and the Connect portal. ... Mon, 17 Oct 2022 12:39:47 -0500 https://pearson.makekb.com/entry/20/ This common issue can usually be resolved by these steps. 1. Click on todays date on top of the schedule grid. 2. Press the "Refresh" button at the bottom right of the window 3. Run RMA and repeat the above steps. 4. Call the Program... Fri, 22 Jan 2021 15:19:17 -0600 https://pearson.makekb.com/entry/21/ Shortcuts are missing from your desktop/start menu? 1. Call local IT for directions on copying shortcuts from the Start Menu to the desktop. 2. If there are no shortcuts in the start menu and the IT department cannot locate them in the... Fri, 22 Jan 2021 14:51:49 -0600 https://pearson.makekb.com/entry/19/ When launching Delivery Manager this error arises because the computer Delivery Manger is installed on cannot get access to the VUE share on the admin/server computer. This particular problem is a local Network/Windows issue and NOT an... Fri, 22 Jan 2021 13:53:01 -0600 https://pearson.makekb.com/entry/6/ Restarting the VUE Application Wrapper Service For testing centers using a Workgroup scenario, the VUE Application Wrapper runs on the administrative computer. For testing centers using a Server Scenario, the VUE Application Wrapper runs on the... Wed, 21 Oct 2020 15:11:11 -0500 https://pearson.makekb.com/entry/5/ Authentication Services Error in Admissions Manager Error Description: Admissions Manager is not able to connect to Authentication services. Please ensure that your VUE Wrapper Service is running and try again. For testing centers using a... Thu, 01 Oct 2020 10:13:04 -0500 https://pearson.makekb.com/entry/8/ Error 0 when opening Admissions Manager Error Description: This is usually related to either local connectivity issues between the site server and Pearson VUE hub, the VUE Application Wrapper service not running on the server, or other VUE... Thu, 01 Oct 2020 10:10:17 -0500 https://pearson.makekb.com/entry/13/ Candidates exam in scheduled status If you have a candidate whose name does not show up in Admissions Manager, the exam is in a scheduled state, or the exam was scheduled the same day as the delivery is to take place, the proctor should initiate a... Tue, 29 Sep 2020 16:24:16 -0500